{"id":72,"date":"2015-10-13T09:26:14","date_gmt":"2015-10-13T09:26:14","guid":{"rendered":"http:\/\/mr-west.uk\/igcse\/?page_id=72"},"modified":"2021-03-24T10:18:48","modified_gmt":"2021-03-24T10:18:48","slug":"6-8-booking-systems","status":"publish","type":"page","link":"https:\/\/learnlearn.uk\/igcseict\/6-8-booking-systems\/","title":{"rendered":"6.8 booking systems"},"content":{"rendered":"<div class=\"responsive-tabs\">\n<h2 class=\"tabtitle\">Starter<\/h2>\n<div class=\"tabcontent\">\n\n<div id=\"attachment_1273\" style=\"width: 310px\" class=\"wp-caption alignnone\"><a href=\"http:\/\/learnlearn.uk\/igcseict\/wp-content\/uploads\/sites\/3\/2015\/10\/online-booking-systems-wordsearch.png\"><img aria-describedby=\"caption-attachment-1273\" decoding=\"async\" loading=\"lazy\" class=\"wp-image-1273 size-medium\" src=\"https:\/\/learnlearn.uk\/igcseict\/wp-content\/uploads\/sites\/3\/2015\/10\/online-booking-systems-wordsearch-300x184.png?_t=1616581054\" alt=\"See resources tab for printable word file.\" width=\"300\" height=\"184\" srcset=\"https:\/\/learnlearn.uk\/igcseict\/wp-content\/uploads\/sites\/3\/2015\/10\/online-booking-systems-wordsearch-300x184.png 300w, https:\/\/learnlearn.uk\/igcseict\/wp-content\/uploads\/sites\/3\/2015\/10\/online-booking-systems-wordsearch-768x472.png 768w, https:\/\/learnlearn.uk\/igcseict\/wp-content\/uploads\/sites\/3\/2015\/10\/online-booking-systems-wordsearch.png 902w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/a><p id=\"caption-attachment-1273\" class=\"wp-caption-text\">Click to view the full size<\/p><\/div>\n<p><a href=\"http:\/\/learnlearn.uk\/igcseict\/wp-content\/uploads\/sites\/3\/2015\/10\/Booking-systems-wordsearch.pdf\">Booking systems wordsearch<\/a><\/p>\n\n<\/div><h2 class=\"tabtitle\">Intro<\/h2>\n<div class=\"tabcontent\">\n\n<h2>Booking Systems<\/h2>\n<div class=\"arconix-column-two-thirds\">\n<p>Computers are often used to <strong>book<\/strong> or reserve air flights, seats in the cinema, rooms in a hotel, tables in a restaurant etc.\u00c2\u00a0 The system prevents double-booking, when an item is booked twice.<\/p>\n<p>The booking process:<\/p>\n<div class=\"arconix-list\" data-arconix-icon=\"fa-chevron-circle-right\" data-arconix-color=\"black\">\n<ul>\n<li>Step 1- Search<\/li>\n<li>Step 2 &#8211; Select<\/li>\n<li>Step 3 &#8211; Review, Finalise and Pay<\/li>\n<li>Step 4 -\u00c2\u00a0Booking confirmation<\/li>\n<\/ul>\n<\/div>\n<\/div>\n<div class=\"arconix-column-one-third\">\n<p><img decoding=\"async\" loading=\"lazy\" class=\"alignnone\" src=\"https:\/\/learnlearn.uk\/igcseict\/wp-content\/uploads\/sites\/3\/2015\/10\/ETicketAirline.png\" alt=\"\" width=\"305\" height=\"265\" \/><\/p>\n<\/div>\n\n<\/div><h2 class=\"tabtitle\">Search<\/h2>\n<div class=\"tabcontent\">\n\n<div class=\"arconix-column-two-thirds\">\n<h3>Step 1- The search screen<\/h3>\n<p>On this screen the user enters information in to text boxes on a form(or selects options from drop down lists) and presses the &#8216;search&#8217; or continue button.<\/p>\n<p>This screen usually has options for:<\/p>\n<ul>\n<li>Date &amp; Times<\/li>\n<li>Destination (or venue for music concerts)<\/li>\n<li>Number or adults \/ children<\/li>\n<li>Product type (standard or first class)<\/li>\n<\/ul>\n<\/div>\n<div class=\"arconix-column-one-third\">\n<div id=\"attachment_1276\" style=\"width: 310px\" class=\"wp-caption alignnone\"><a href=\"http:\/\/learnlearn.uk\/igcseict\/wp-content\/uploads\/sites\/3\/2015\/10\/ryanair-booking-screen.png\"><img aria-describedby=\"caption-attachment-1276\" decoding=\"async\" loading=\"lazy\" class=\"wp-image-1276 size-medium\" src=\"https:\/\/learnlearn.uk\/igcseict\/wp-content\/uploads\/sites\/3\/2015\/10\/ryanair-booking-screen-300x156.png\" alt=\"Ryanair search screen\" width=\"300\" height=\"156\" srcset=\"https:\/\/learnlearn.uk\/igcseict\/wp-content\/uploads\/sites\/3\/2015\/10\/ryanair-booking-screen-300x156.png 300w, https:\/\/learnlearn.uk\/igcseict\/wp-content\/uploads\/sites\/3\/2015\/10\/ryanair-booking-screen-768x398.png 768w, https:\/\/learnlearn.uk\/igcseict\/wp-content\/uploads\/sites\/3\/2015\/10\/ryanair-booking-screen.png 933w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/a><p id=\"caption-attachment-1276\" class=\"wp-caption-text\">Ryanair search screen<\/p><\/div>\n<\/div>\n\n<\/div><h2 class=\"tabtitle\">Select<\/h2>\n<div class=\"tabcontent\">\n\n<div class=\"arconix-column-two-thirds\">\n<h3>Step 2 -\u00c2\u00a0The select \u00c2\u00a0screen<\/h3>\n<p>The purpose of this screen is to display the number of available options to the user and to give them the opportunity to select the option they require.<\/p>\n<p>When the user selects the required option and clicks &#8216;next&#8217; or &#8216;book&#8217;, data is sent to the system to put a temporary block on that inventory(usually about 20 minutes), so that no other person can book that inventory(e.g. the same seat on a plane!)<\/p>\n<p>Servers only ever process 1 request at a time, so it is impossible to double book the same piece of inventory as at this point if two people clicked on the same inventory, whoever&#8217;s request got processed first would get the booking.<\/p>\n<p><strong>What happens if two request are received by the server at exactly the same time?<\/strong><\/p>\n<p>If 2 requests are received at exactly the same time, both websites would display a &#8216;server error&#8217; and both users would have to click &#8216;send&#8217; again.<\/p>\n<\/div>\n<div class=\"arconix-column-one-third\">\n<div id=\"attachment_1277\" style=\"width: 310px\" class=\"wp-caption alignnone\"><a href=\"http:\/\/learnlearn.uk\/igcseict\/wp-content\/uploads\/sites\/3\/2015\/10\/Vue-cinema-seat-booking-screen.png\"><img aria-describedby=\"caption-attachment-1277\" decoding=\"async\" loading=\"lazy\" class=\"size-medium wp-image-1277\" src=\"https:\/\/learnlearn.uk\/igcseict\/wp-content\/uploads\/sites\/3\/2015\/10\/Vue-cinema-seat-booking-screen-300x161.png\" alt=\"Vue cinema seat select screen\" width=\"300\" height=\"161\" srcset=\"https:\/\/learnlearn.uk\/igcseict\/wp-content\/uploads\/sites\/3\/2015\/10\/Vue-cinema-seat-booking-screen-300x161.png 300w, https:\/\/learnlearn.uk\/igcseict\/wp-content\/uploads\/sites\/3\/2015\/10\/Vue-cinema-seat-booking-screen-768x412.png 768w, https:\/\/learnlearn.uk\/igcseict\/wp-content\/uploads\/sites\/3\/2015\/10\/Vue-cinema-seat-booking-screen.png 979w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/a><p id=\"caption-attachment-1277\" class=\"wp-caption-text\">Vue cinema seat select screen<\/p><\/div>\n<\/div>\n\n<\/div><h2 class=\"tabtitle\">Review<\/h2>\n<div class=\"tabcontent\">\n\n<div class=\"arconix-column-two-thirds\">\n<h3>Step 3 &#8211; Review, Finalise and Pay Screen<\/h3>\n<p>This screen ( some websites break down this part in to 3 or more screens) has a 3 aims.<\/p>\n<ol>\n<li>To enter the user&#8217;s personal details (address, names, email etc)<\/li>\n<li>To review the booking before clicking confirm, in order to ensure that no mistakes are made.<\/li>\n<li>To take payment by Visa, Mastercard, etc.<\/li>\n<\/ol>\n<p>Once the users has entered their details and checked their booking they click the &#8216;Confirm&#8217; button and their reserve will be confirmed on the next screen.<\/p>\n<p><strong>A\u00c2\u00a0booking will fail if:<\/strong><\/p>\n<ol>\n<li>Payment details are incorrect or their card is declined.\n<ul>\n<li>In this case they would be returned to the review screen to check their card details or use another card.<\/li>\n<\/ul>\n<\/li>\n<li>They waited over 20 minutes to click the confirm button and their &#8216;hold&#8217; has expired.\n<ul>\n<li>In this case they would be returned to the search screen or availability select screen to start the booking again.<\/li>\n<\/ul>\n<\/li>\n<\/ol>\n<\/div>\n<div class=\"arconix-column-one-third\">\n<div id=\"attachment_1278\" style=\"width: 310px\" class=\"wp-caption alignnone\"><a href=\"http:\/\/learnlearn.uk\/igcseict\/wp-content\/uploads\/sites\/3\/2015\/10\/ticketmaster-review-screen.png\"><img aria-describedby=\"caption-attachment-1278\" decoding=\"async\" loading=\"lazy\" class=\"size-medium wp-image-1278\" src=\"https:\/\/learnlearn.uk\/igcseict\/wp-content\/uploads\/sites\/3\/2015\/10\/ticketmaster-review-screen-300x265.png\" alt=\"The ticketmaster screen is split in to for screens --Review, Delivery, Sign-in and Payment\" width=\"300\" height=\"265\" srcset=\"https:\/\/learnlearn.uk\/igcseict\/wp-content\/uploads\/sites\/3\/2015\/10\/ticketmaster-review-screen-300x265.png 300w, https:\/\/learnlearn.uk\/igcseict\/wp-content\/uploads\/sites\/3\/2015\/10\/ticketmaster-review-screen.png 590w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/a><p id=\"caption-attachment-1278\" class=\"wp-caption-text\">The ticketmaster screen is split in to for screens &#8211;Review, Delivery, Sign-in and Payment<\/p><\/div>\n<div id=\"attachment_1280\" style=\"width: 310px\" class=\"wp-caption alignnone\"><a href=\"http:\/\/learnlearn.uk\/igcseict\/wp-content\/uploads\/sites\/3\/2015\/10\/ticketmaster-expired-booking-screen.png\"><img aria-describedby=\"caption-attachment-1280\" decoding=\"async\" loading=\"lazy\" class=\"size-medium wp-image-1280\" src=\"https:\/\/learnlearn.uk\/igcseict\/wp-content\/uploads\/sites\/3\/2015\/10\/ticketmaster-expired-booking-screen-300x120.png\" alt=\"Ticketmaster inventory is only held for 2 minutes! \" width=\"300\" height=\"120\" srcset=\"https:\/\/learnlearn.uk\/igcseict\/wp-content\/uploads\/sites\/3\/2015\/10\/ticketmaster-expired-booking-screen-300x120.png 300w, https:\/\/learnlearn.uk\/igcseict\/wp-content\/uploads\/sites\/3\/2015\/10\/ticketmaster-expired-booking-screen.png 488w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/a><p id=\"caption-attachment-1280\" class=\"wp-caption-text\">Ticketmaster inventory is only held for 2 minutes!<\/p><\/div>\n<\/div>\n\n<\/div><h2 class=\"tabtitle\">Confirmation<\/h2>\n<div class=\"tabcontent\">\n\n<div class=\"arconix-column-two-thirds\">\n<h3>Step 4 &#8211; The booking confirmation screen<\/h3>\n<p>The purpose of this screen is to:<\/p>\n<ul>\n<li>Display the finalised booking \u00c2\u00a0&amp; reference number on the screen<\/li>\n<li>Give the user an option to print out their booking confirmation<\/li>\n<li>Try and sell the user extras or offer other services (links to insurance, car-hire, travel guides,etc)<\/li>\n<\/ul>\n<\/div>\n<div class=\"arconix-column-one-third\">\n<p><a href=\"http:\/\/learnlearn.uk\/igcseict\/wp-content\/uploads\/sites\/3\/2015\/10\/booking-com-app-hotel-confirmation.png\"><img decoding=\"async\" loading=\"lazy\" class=\"alignnone size-medium wp-image-1283\" src=\"https:\/\/learnlearn.uk\/igcseict\/wp-content\/uploads\/sites\/3\/2015\/10\/booking-com-app-hotel-confirmation-191x300.png\" alt=\"booking com app hotel confirmation\" width=\"191\" height=\"300\" srcset=\"https:\/\/learnlearn.uk\/igcseict\/wp-content\/uploads\/sites\/3\/2015\/10\/booking-com-app-hotel-confirmation-191x300.png 191w, https:\/\/learnlearn.uk\/igcseict\/wp-content\/uploads\/sites\/3\/2015\/10\/booking-com-app-hotel-confirmation-768x1209.png 768w, https:\/\/learnlearn.uk\/igcseict\/wp-content\/uploads\/sites\/3\/2015\/10\/booking-com-app-hotel-confirmation-651x1024.png 651w, https:\/\/learnlearn.uk\/igcseict\/wp-content\/uploads\/sites\/3\/2015\/10\/booking-com-app-hotel-confirmation.png 1063w\" sizes=\"(max-width: 191px) 100vw, 191px\" \/><\/a><\/p>\n<\/div>\n\n<\/div><h2 class=\"tabtitle\">Pros and cons<\/h2>\n<div class=\"tabcontent\">\n\n<div class=\"arconix-column-one-half\">\n<h3>Advantages of online booking systems<\/h3>\n<div class=\"arconix-list\" data-arconix-icon=\"fa-chevron-circle-right\" data-arconix-color=\"black\">\n<ul>\n<li>Double booking shouldn\u00e2\u0080\u0099t happen<\/li>\n<li>Immediate feedback on availability of seats\/flights<\/li>\n<li>Customer can book online using an interactive website<\/li>\n<li>Customers can phone the booking office who can offer immediate advice on availability<\/li>\n<li>Booking systems can be tied into email so customers can be informed of their booking and other events they may be interested in<\/li>\n<\/ul>\n<\/div>\n<\/div><div class=\"arconix-column-one-half\">\n<h3>Disadvantages of Online Booking Systems<\/h3>\n<div class=\"arconix-list\" data-arconix-icon=\"fa-chevron-circle-right\" data-arconix-color=\"black\">\n<ul>\n<li>The booking system will most likely be very expensive to install<\/li>\n<li>If the booking can be made over the phone, staff have to be trained to use the system<\/li>\n<li>For online booking, a well-designed website needs to be put in place that has direct connection to the database<\/li>\n<li>Needs to be very reliable. If the system breaks down for some reason, a lot of business can be lost.<\/li>\n<li>Complicated bookings usually can&#8217;t be done on the online system, so telephone staff are usually still needed (Example large group bookings on flights, un-accompanied minors on flights)<\/li>\n<\/ul>\n<\/div>\n<\/div><\/p>\n\n<\/div><h2 class=\"tabtitle\">Activity<\/h2>\n<div class=\"tabcontent\">\n\n<div class=\"arconix-column-two-thirds\">\n<h3>Activity &#8211; Create a screen booking form<\/h3>\n<p>The aim of this activity is to design a screen booking system for a bookable activity at you school.<\/p>\n<p>Examples could include:<\/p>\n<div class=\"arconix-list\" data-arconix-icon=\"fa-chevron-circle-right\" data-arconix-color=\"black\">\n<ul>\n<li>Sports pitch booking<\/li>\n<li>Room booking<\/li>\n<li>School lunch table booking<\/li>\n<\/ul>\n<\/div>\n<p>Using the A4 paper template provided, sketch out your design for a screen booking form.<\/p>\n<p>You should include:<\/p>\n<ul>\n<li>Data entry boxes \/ drop-downs \/ date-pickers where appropriate<\/li>\n<li>Labels where appropriate<\/li>\n<li>A confirm \/ send button<\/li>\n<li>Around the edges of your drawing you should provide suitable annotations<\/li>\n<\/ul>\n<\/div>\n<div class=\"arconix-column-one-third\">\n<div id=\"attachment_1285\" style=\"width: 310px\" class=\"wp-caption alignnone\"><a href=\"https:\/\/docs.google.com\/presentation\/d\/1DmVK72RYwXhO_vSu-KsXXYkGg80QGNjwSq2g1BnfEvg\/edit\"><img aria-describedby=\"caption-attachment-1285\" decoding=\"async\" loading=\"lazy\" class=\"wp-image-1285 size-medium\" src=\"https:\/\/learnlearn.uk\/igcseict\/wp-content\/uploads\/sites\/3\/2015\/10\/booking-system-blank-template-300x170.png\" alt=\"booking system blank template\" width=\"300\" height=\"170\" srcset=\"https:\/\/learnlearn.uk\/igcseict\/wp-content\/uploads\/sites\/3\/2015\/10\/booking-system-blank-template-300x170.png 300w, https:\/\/learnlearn.uk\/igcseict\/wp-content\/uploads\/sites\/3\/2015\/10\/booking-system-blank-template.png 569w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/a><p id=\"caption-attachment-1285\" class=\"wp-caption-text\">Click Template<\/p><\/div>\n<div id=\"attachment_1286\" style=\"width: 310px\" class=\"wp-caption alignnone\"><a href=\"https:\/\/docs.google.com\/presentation\/d\/1O6gQmzPGKAnQN59chhjMPzPrenDK2YDFkUry6FeTjOo\/edit\"><img aria-describedby=\"caption-attachment-1286\" decoding=\"async\" loading=\"lazy\" class=\"wp-image-1286 size-medium\" src=\"https:\/\/learnlearn.uk\/igcseict\/wp-content\/uploads\/sites\/3\/2015\/10\/Booking-system-example-300x165.png\" alt=\"Booking system example\" width=\"300\" height=\"165\" srcset=\"https:\/\/learnlearn.uk\/igcseict\/wp-content\/uploads\/sites\/3\/2015\/10\/Booking-system-example-300x165.png 300w, https:\/\/learnlearn.uk\/igcseict\/wp-content\/uploads\/sites\/3\/2015\/10\/Booking-system-example.png 528w\" sizes=\"(max-width: 300px) 100vw, 300px\" \/><\/a><p id=\"caption-attachment-1286\" class=\"wp-caption-text\">Click Example<\/p><\/div>\n<\/div>\n\n<\/div><h2 class=\"tabtitle\">Plenary<\/h2>\n<div class=\"tabcontent\">\n\n<p><a href=\"https:\/\/play.kahoot.it\/#\/k\/330cfa6e-1ae8-4689-839f-7d40fc63a113\">Kahoot<\/a><\/p>\n\n<\/div><h2 class=\"tabtitle\">Homework<\/h2>\n<div class=\"tabcontent\">\n\n<p>Complete the following quiz on the QuizMaster site:<\/p>\n<ul>\n<li>Booking Screens Review Quiz<\/li>\n<\/ul>\n<\/div><\/div>\n","protected":false},"excerpt":{"rendered":"<p>Booking systems wordsearch Booking Systems Kahoot Complete the following quiz on the QuizMaster site: Booking Screens Review Quiz<\/p>\n","protected":false},"author":1,"featured_media":0,"parent":0,"menu_order":0,"comment_status":"closed","ping_status":"closed","template":"","meta":{"neve_meta_sidebar":"","neve_meta_container":"","neve_meta_enable_content_width":"","neve_meta_content_width":70,"neve_meta_title_alignment":"","neve_meta_author_avatar":"","neve_post_elements_order":"","neve_meta_disable_header":"","neve_meta_disable_footer":"","neve_meta_disable_title":""},"yoast_head":"<!-- This site is optimized with the Yoast SEO plugin v20.6 - https:\/\/yoast.com\/wordpress\/plugins\/seo\/ -->\n<title>6.8 booking systems - IGCSE ICT<\/title>\n<meta name=\"robots\" content=\"index, follow, max-snippet:-1, max-image-preview:large, max-video-preview:-1\" \/>\n<link rel=\"canonical\" href=\"https:\/\/learnlearn.uk\/igcseict\/6-8-booking-systems\/\" \/>\n<meta property=\"og:locale\" content=\"en_GB\" \/>\n<meta property=\"og:type\" content=\"article\" \/>\n<meta property=\"og:title\" content=\"6.8 booking systems - IGCSE ICT\" \/>\n<meta property=\"og:description\" content=\"Booking systems wordsearch Booking Systems Kahoot Complete the following quiz on the QuizMaster site: Booking Screens Review Quiz\" \/>\n<meta property=\"og:url\" content=\"https:\/\/learnlearn.uk\/igcseict\/6-8-booking-systems\/\" \/>\n<meta property=\"og:site_name\" content=\"IGCSE ICT\" \/>\n<meta property=\"article:modified_time\" content=\"2021-03-24T10:18:48+00:00\" \/>\n<meta property=\"og:image\" content=\"https:\/\/learnlearn.uk\/igcseict\/wp-content\/uploads\/sites\/3\/2015\/10\/online-booking-systems-wordsearch-300x184.png?_t=1616581054\" \/>\n<meta name=\"twitter:card\" content=\"summary_large_image\" \/>\n<meta name=\"twitter:label1\" content=\"Estimated reading time\" \/>\n\t<meta name=\"twitter:data1\" content=\"4 minutes\" \/>\n<script type=\"application\/ld+json\" class=\"yoast-schema-graph\">{\"@context\":\"https:\/\/schema.org\",\"@graph\":[{\"@type\":\"WebPage\",\"@id\":\"https:\/\/learnlearn.uk\/igcseict\/6-8-booking-systems\/\",\"url\":\"https:\/\/learnlearn.uk\/igcseict\/6-8-booking-systems\/\",\"name\":\"6.8 booking systems - 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